Booking/Reservation Policy:
Booking a stay at our farmhouse is very different from booking a regular hotel room. Please do not just tick the box to accept these terms and conditions (as we all typically do!) – do please read the following conditions carefully.
To confirm your booking, you will be asked to submit your credit card details to process the deposit. La Tavola Marche reserves the right for pre-authorization of credit cards prior to Guests arrival.
COVID19:
Cooking Class Cancellation Policy:
Because we will reserve a space for you, and turn down other requests, do the planning and ordering required to ensure every class is a success, we need to be able to count on you. When you reserve a spot in one of our cooking classes, it is not refundable. Cancellations must be made via email. You will not be charged if you cancel 90 days in advance of your scheduled class(es).
General Booking/Accommodations Cancellation Policy:
All cancellations must be made in writing via email sent to: [email protected]
“The booking” referred to in the cancellation policy refers to the total price of your stay including accommodations, cooking classes and tours and/or packages.
The deposit is non-refundable.
Cancellations made 90-60 days before your stay, will be charged 75% of the booking.
Cancellations made less than 59 days before your stay will be charged 100% of the booking.
Cancellations taking place during your stay (or early departure) will not be reimbursed.
Please note: The Move to Italy Workshops- Due to the involved logistics & small/intimate number of guests, we ask you to be committed to yourself and the workshop before booking. Cancellations will be charged 100% of the booking.
Group/Whole Farmhouse Rental:
Payment Policy. Prices are in EUROS, and all payments must be made in EUROS.
* 50% deposit (non refundable) is required when confirming your booking, paid by credit card (VISA or MasterCard).
* 100% balance is required 6 weeks prior to arrival. It can be paid by bank transfer or with credit card.
* If reservation is made within 6 weeks prior to an arrival date, 100% payment is required at the time of booking.
* If the funds are not paid by due date, La Tavola Marche reservs the right to cancel the booking. Cancellation charges in accordance with cancellation policy are levied.
Cancellation Policy for Group/Farmhouse Rental
* 6 weeks or more prior to an arrival 50% cancellation fee.
* Within 6 weeks prior to an arrival 100% cancellation fee.
* No-Show or earlier departures 100% cancellation fee.
* Cancellation fee is calculated on the total amount of the reservation.
All Bookings:
If we must cancel your booking a full refund will be issued.
Damage or Losses
Please treat the farmhouse accordingly, and leave the Property and all its contents in good order and in an acceptably clean condition.
Any damage or losses caused during the Rental Period, as well as any special cleaning requirements will be the Guest’s responsibility. The Guests will be contacted and made aware and may be charged to the Guest’s account, deducted from the Guest’s credit card on file. In cases of excessive or unacceptable loss or damage at any time during the Rental Period, La Tavola Marche may require the Guest and their party, including visitors to vacate the Property immediately, without compensation or refund.
To confirm your booking, you will be asked to submit your credit card details to process the deposit. La Tavola Marche reserves the right for pre-authorization of credit cards prior to Guests arrival.
COVID19:
- The Italian Government has adopted a series of Decree-Laws, "Decreto Cura Italia" as of 17 March 2020, introducing measures to fight the emergency caused by COVID19 / Coronavirus. These measures include vouchers for cancelled package travel and accommodations for those affected by the Coronavirus instead of reimbursement. (Link to the full Decree No. 18/2020 in English) Given the exceptional circumstances that has affected us all, La Tavola Marche will issue your refund request with a voucher in the amount of your paid deposit to be used during our 2021 Season.
- New sanitation and safety protocol & regulations will be strictly followed in accordance to the Marche Region, Decree 155 Regional Council Resolution No. 570 of 15.05.2020
Cooking Class Cancellation Policy:
Because we will reserve a space for you, and turn down other requests, do the planning and ordering required to ensure every class is a success, we need to be able to count on you. When you reserve a spot in one of our cooking classes, it is not refundable. Cancellations must be made via email. You will not be charged if you cancel 90 days in advance of your scheduled class(es).
General Booking/Accommodations Cancellation Policy:
All cancellations must be made in writing via email sent to: [email protected]
“The booking” referred to in the cancellation policy refers to the total price of your stay including accommodations, cooking classes and tours and/or packages.
The deposit is non-refundable.
Cancellations made 90-60 days before your stay, will be charged 75% of the booking.
Cancellations made less than 59 days before your stay will be charged 100% of the booking.
Cancellations taking place during your stay (or early departure) will not be reimbursed.
Please note: The Move to Italy Workshops- Due to the involved logistics & small/intimate number of guests, we ask you to be committed to yourself and the workshop before booking. Cancellations will be charged 100% of the booking.
Group/Whole Farmhouse Rental:
Payment Policy. Prices are in EUROS, and all payments must be made in EUROS.
* 50% deposit (non refundable) is required when confirming your booking, paid by credit card (VISA or MasterCard).
* 100% balance is required 6 weeks prior to arrival. It can be paid by bank transfer or with credit card.
* If reservation is made within 6 weeks prior to an arrival date, 100% payment is required at the time of booking.
* If the funds are not paid by due date, La Tavola Marche reservs the right to cancel the booking. Cancellation charges in accordance with cancellation policy are levied.
Cancellation Policy for Group/Farmhouse Rental
* 6 weeks or more prior to an arrival 50% cancellation fee.
* Within 6 weeks prior to an arrival 100% cancellation fee.
* No-Show or earlier departures 100% cancellation fee.
* Cancellation fee is calculated on the total amount of the reservation.
All Bookings:
If we must cancel your booking a full refund will be issued.
Damage or Losses
Please treat the farmhouse accordingly, and leave the Property and all its contents in good order and in an acceptably clean condition.
Any damage or losses caused during the Rental Period, as well as any special cleaning requirements will be the Guest’s responsibility. The Guests will be contacted and made aware and may be charged to the Guest’s account, deducted from the Guest’s credit card on file. In cases of excessive or unacceptable loss or damage at any time during the Rental Period, La Tavola Marche may require the Guest and their party, including visitors to vacate the Property immediately, without compensation or refund.